Shopping with Jansben

IS SHOPPING WITH JANSBEN SAFE?

We take your business seriously and, above all, want our customers to be happy. We accept a number of the most-trusted online payment methods available today.

HOW DO I RECEIVE ASSISTANCE WITH MY ORDER?

Our team of customer service representatives is standing by to assist customers along every step of the way - from just browsing, to ordering and shipping (and when necessary, returning as well). You can reach our customer service department by clicking "Contact us" in your order account with submitting the ticket, we will reply to you within 24 hours.

WHAT PAYMENT OPTIONS DO I HAVE WITH JANSBEN?

Jansben accepts secure payments via PayPal, Visa and MasterCard.

WILL I BE CHARGED FOR CUSTOMS, TAXES, VATS, OR OTHER EXTRA FEES?

Jansben does not collect fees for any costs other than the products we sell and shipping. in some unique cases, it is possible your local post office may request additional fees for customs, taxes or VATs. If you have any questions regarding such fees, please contact your local post office.

 

OTHER QUESTIONS

If you have any questions regarding your order, please get in touch with our support team by emailing Support@jansben.com and we will do our best to reply.